Southlake Counseling is dedicated to providing compassionate mental health services to individuals, couples, and families. We are currently seeking an organized and empathetic individual to join our team as an Entry-Level Client Care Coordinator. This administrative role is a great opportunity to start or grow your career in the mental health field.

• Serve as the first point of contact for clients seeking services at Southlake Counseling.
• Conduct initial intake conversations to gather client information and assess needs.
• Assist in matching clients with the appropriate therapist based on their preferences and requirements.
• Follow up with new clients after their first session to ensure satisfaction and offer additional support if necessary.
• Handle administrative tasks such as scheduling appointments and maintaining accurate records of client interactions.
• Collaborate with the team to ensure seamless client care and efficient office operations.

• Strong communication and interpersonal skills with a focus on empathy.
• Organizational skills with attention to detail in administrative tasks.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Prior experience in customer service or administrative roles is a plus but not required.
• Proficiency in basic office software and willingness to learn new systems.

• Full-time, entry-level position with opportunities for growth.
• Collaborative and supportive work environment.
• Make a meaningful impact by helping individuals access mental health care.